Hotel Managemet Software

Softweb Technology offers a global solutions for the hotel industry , We offer consultations and hotel total software for guest houses, small-medium hotels, tourist resort/viallages and luxury hotels. Our Software Core comes with the FOS (Front Office Systems) and integrated with other departments/modules and services such as: Point of Sale, Guest Service Center, Banquetting / Events System, On-line real time booking engine from the hotel’s web site Iinterfaces to external distribution and booking systems such as Synxis, TravelCLICK, Expedia, and many others.

Our Hotel System is not just another PMS system, but an automated Hotel E.R.P. solution that will guarantee improvements to marketing, guest service and satisfaction, on top of that will increase occupancy, average room rates, staff productivity and satisfaction, and finally you you will have the tools of control procedures and real time management decision making. Softweb Technology gurantees that our Hotel Management Software/Modules are fully integrated with the front and back office management systems without any interface! In other words our hotel software will run on one database, no hassal no missing account like all other providers.

Whether it is Reception or Banqueting, Spa or Accounts receivable, all modules read from the same database. The Hotel line virtually obviates the need for expensive, third party 'add on' programs that can never provide the seamless integration of single source applications.

Additional Features

  •  From small individual hotels to large hotel chains, Optima offers the best software solution package for every need. Optima additional peripheral applications are available for the individual hotel and hotel groups to help more departments of the hotels to connect and work on line on the main database of the hotel and turn the basic Optima solution into a complete hotel management tool. Other modules send information by email to senior management and hotel owners who do not have daily access to the system.
  •  Sales & Proposals Optima S&P manages and follows up quotations given to customers for groups, congresses and seminars. It is built to prevent mistakes and internal competition between sales reps, allows multiple quotations for one group in different hotels and dates and calculates prices by setting basic price per group. Optima S&P is integrated with Optima PMS (single hotel or hotel group) and may block tentatively rooms when a quotation is waiting for final confirmation. Once a quotation is confirmed and finalized the group reservation is automatically created in Optima database.
  •  Intelligent Reports | Business Intelligence for hotel GroupsOptima Intelligent Reports module includes over a thousand decision supporting reports and graphs that assist in making decisions based on past performance and future forecasts. OIR is based on data warehouse tables built specifically for this matter in Optima database and on information taken from other programs running in the hotel. Optima Intelligent Reports are practical, built to be used by senior managers, department managers and financial managers with no previous technical knowledge. Predefined reports help the hotel get immediate results before customizing specific reports based on particular hotel requirements. The reports allow viewing information with different combinations of variables (market segments, customers, nationalities, sources etc.) for different time scales (days, months, periods..) as data sheets or graphs.