Toll Free Number & IVR
Toll Free Number
Toll-Free service are present in all organizations like in sales, support, CRM, survey, polls, subscription, accounts etc.Softweb Toll-Free number fits all your need and business requirements. Beauty of Toll Free number; It is billed for all arrival calls instead of incurring charges to the originating telephone subscriber. So client may reach you without any calling charges.
Management Panel
Softweb prov classes you toll free management panel where all calls are stored. So you are able to manage your incoming calls & recordings
Number Choice
Softweb prov classes you great flexibility to choose your toll free number. We offer auto & manual number choice options
Multi Agent Access
This feature allows your employees or executives to access their call logs when you are not available, so it divide classes responsibility.
SMS integration
Softweb classes SMS integration feature with toll free service. All text messages sent to your number are stored in one place.
Call recording
This feature allows you to record incoming calls that you want. You can manage & delete these recorded calls anytime.
Excel Download
We prov classe your complete report in excel sheet. You can download this excel sheet report.
Vanity Numbers
Vanity numbers are more easy to remember. You can choose eye-catching vanity numbers with Softweb.
Live Billing
Softweb classes live billing for your toll free services. You can check your billing details from your account.
Multiple Channels
You will get multiple channels with our toll free service. You will never miss any call with our service.
Cloud infrastructure
Softweb have own SSD powered data center to ensure high speed, stable system & we are able to increase capacity anytime.
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Live Report & Statistics
Softweb gives you complete live reports & notifications. You can monitor your reports & statistics anytime from your panel.
100% Availability
Our Toll free number service offers you 100% availability, means the number you selected will definitely be available.
Auto Setup
You will get auto setup for your service & we don't charge any set up fee. Set up your service with Sarv.
IVR System
With our IVR system, you will never miss a business lead. We deliver better services at affordable cost.
On Hold Music
This feature allows to choosing any type of music like classical, optimistic, rock, or electronic to keep your customers on the line.
Call Forwarding
We allow you to forward your incoming calls on cell phone or telephone number instantly anywhere in the world.
Multiple Ring Strategy
We offers multiple ring strategy. Our ring groups include Ring all, Hunt & Memory Hunt.
Redundancy
Softweb is provclassing a great redundancy service. In this case your Toll Free number will never go down for a single sec.
Auto receptionist
Auto receptionist feature gives professional voice greeting to your callers. We also offer multiple menu options.
Customer Support
Softweb classes 24*7 professional customer support. We will resolve all you issues related to tollfree services.
Interactive Voice Response
IVR - short for nteractive Voice Response- automates interaction with telephone callers. We provide IVR products and services that dramatically reduce the cost of common phone calls to and from your company. We help setup and manage your own IVR platform and develop customized voice solutions to suit your needs.
WHO CAN USE IVR SOLUTIONS
Softweb helps setup your own IVR platform where you can host your own services. We understand your needs and offer customized solutions addressing your requirements and problems. We also custom develop IVR software solutions which will empower your business to reach new horizons and engage your customers.
We design, develop and maintain IVR software solutions for your requirements. We follow the industry standards and always make sure we serve you with the best solutions. Our team comprises of Usability Experts, Designers, Creative Programmers, VAS Consultants, Telecom Industry Experts who have created successful IVR solutions in the past.